Doubletree By Hilton Hotel Grand Rapids Airport, Grand Rapids

I had an overall mixed experience at this hotel. While the staff was exceptionally friendly and accommodating, I faced significant issues with the internet service, which was practically nonexistent during my stay. The location is decent for those needing access to the airport, but the noise levels in the rooms were quite disruptive, making for a restless night. Despite the clean facilities, the lack of quality sleep and poor internet access were major downsides.

I had high hopes for my stay, especially given my frequent travels, but unfortunately, this hotel was lacking in several key areas. While the restaurant had delicious food and the staff in that area were great, the overall experience was disappointing due to outdated facilities and inadequate service. The noise levels were disruptive, and the state of cleanliness, especially in the fitness center, left much to be desired.

My stay at the hotel was a mix of good and bad experiences. The staff was friendly and attentive, which helped make my time there more pleasant. However, the rooms were dated and needed some updating, and the noise levels were quite disruptive during the night. Dining options were decent, but the experience was marred by delays and some unfriendliness from the restaurant staff. Overall, while there were some positives, the negatives made my stay less enjoyable than I had hoped.

I had a decent stay at this hotel with a few highlights and some areas needing improvement. The staff was friendly and went the extra mile, and the breakfast options were enjoyable. However, the service at check-in left much to be desired, and the pool water was uncomfortably cold. Overall, it’s a solid choice if you can overlook a few quirks.

I checked into this hotel hoping for a comfortable stay, but I was met with disappointment. The room had a foul smell, the noise from the hallway was unbearable, and I couldn't get much sleep because of the loud air conditioning unit. On the positive side, the beds were decent, and I appreciated being in a location that was pet-friendly, but that's about where the good news ends.